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Customer Support

If you have any questions about your order or any of our products, please call us at 1-800-858-9154 Monday through Friday, 7 a.m. to 5 p.m. (PST). You may also email us.

Software Purchases:

All software license purchases are final. If you are purchasing our software, please be aware it is a seat license to a single licensee per license, under our license agreement. Software for additional users is extra. We do offer discounts for multiple license purchases. Please contact us for more information.

Competitive Upgrade Pricing: To ask about receiving a competitive discount if you use other planned giving software, please contact us. Most organizations save when switching to Crescendo software.

Volume Pricing: To ask about volume pricing for national organizations and organizations with multiple locations, please contact us.